Reference

Your Agreement with spincrush Starts Here

These terms set out the rules that govern your account and every interaction you have with spincrush, from the moment you open an account to the moment you…

Applies to all account holdersGoverned by applicable local lawAvailable where local law permitsLast reviewed by our legal teamContact us for any clarification
spincrush Your Agreement with spincrush Starts Here
TERMS CONTACT PATHS

Reach Us About Your Terms Query

If any clause in these terms raises a question or you need clarification about how a rule applies to your account, our support team handles terms-related queries through the channels below.

Live Chat Start a live chat session from any page on spincrush. Our agents can walk you through specific clauses, account-status questions, or eligibility queries in real time during support hours.
Email Support Send your terms or account query to our support address and include your registered account ID. Written responses carry a reference number so you can follow up if needed.
Help Centre Our help centre holds a section dedicated to account and terms questions. Search by topic — account rules, wallet policy, or access eligibility — to find relevant policy answers without waiting in a queue.
HOW WE HANDLE YOUR ACCOUNT

Data, Security, and Your Rights Under These Terms

spincrush applies specific practices to protect your account data, manage how long we keep records, and give you clear paths to request changes.

Account Data Handling

We store only the data necessary to operate your account and comply with applicable law.

Cookie Policy Under These Terms

Cookies on spincrush are used for session management, fraud detection, and performance monitoring.

Account Security Obligations

These terms require you to keep your login credentials private.

Data Retention Period

Transaction and account records are retained for as long as required by applicable law — typically several years post-account closure.

Who to Contact for Data Requests

To request a copy of your account data, ask for corrections, or query what records we hold, write to our…

Requesting Terms Changes

You cannot unilaterally alter these terms, but you may raise a dispute or request a formal review through our support…

Common Questions About These Terms

The questions below address the points we most often receive from account holders about how these terms work in practice — from eligibility to data rights to what happens when the terms are updated.

These terms apply from the moment you complete account registration on spincrush. By opening an account, you confirm that you have read them and that access is permitted under the laws applicable in your location.

We will notify you via your registered email address or an in-platform message before any material change takes effect. Continuing to use your account after the notice date means you accept the updated terms.

No. Eligibility depends on local law, and these terms make it your responsibility to confirm that accessing spincrush is lawful in your location. We make the platform available only where local law permits.

We retain transaction and identity records for as long as required by applicable law after account closure. Once that period ends, personal data is deleted or anonymised. You can request a copy before or after closure.

Yes. All wallet activity — including deposits via UPI, Paytm, and PhonePe — falls within the scope of these terms. The payment provider's own policies also apply, so we recommend reviewing them alongside ours.

Contact our support team via live chat or email, quoting your account ID and the specific clause or decision you are disputing. We will log the query and respond in writing with our position within 24 business hours.

Yes. Specific game rooms such as Speed Baccarat and Crash X may carry additional product-level rules. Where those rules conflict with these general terms, the product-level rules take precedence for that game only.