How can I update my contact details or correct inaccurate data?

Minor updates like your mobile number or email can be changed in Account Settings. For KYC-level corrections — such as a name change — email privacy@spincrush.asia with supporting documentation and we will update the record within five business days.

Reference

How spincrush Handles Your Personal Data

Q: How do I request a copy of the data spincrush holds about me?

Email privacy@spincrush.asia from your registered address with the subject line 'Data Access Request'. We will verify your identity, compile your data and send it to you within 30 days. There is no fee for a standard access request.

This Privacy Policy sets out exactly what data spincrush collects when you open an account, how we store and use it, and the rights you hold over it…

Data collected only as neededUPI & Paytm transaction privacyYour right to access or deleteEncrypted storage standardContact us to update your data

Explore the Lobby Read FAQ

What This Policy Covers and Where It Applies

spincrush Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

spincrush operates under the laws of the jurisdiction in which it is incorporated, and this policy applies to all account holders where local law permits access to the platform. For Indian accounts, data flows tied to payment methods — including UPI, Paytm and PhonePe — are

1
processed in accordance with applicable data-protection frameworks. We collect your name, contact details, payment identifiers and session activity solely to operate your account, process withdrawals and meet any legal obligations placed on us. We do not sell your data to third parties, and we do not
2
share it with advertisers. Retention periods depend on the category of data: transaction records are held for the period required by applicable financial regulations, while optional profile data you provide can be removed on request. Access to your data is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or request deletion of your personal data, our privacy team is reachable through the channels below.

Live Chat Open a chat session from any page on spincrush.asia — our support agents can raise a formal data-access or correction request on your behalf and confirm the reference number with you in writing.

Email Send your request to our dedicated privacy address at [email protected]. Include your registered account email and a description of the data action you need — access, correction or deletion.

Help Centre The Help Centre at spincrush.asia/help contains step-by-step instructions for submitting a data-subject request, updating your contact details or changing the marketing preferences linked to your account.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security at spincrush

Every layer of our data handling — from the moment you enter your UPI details to the point your withdrawal clears — is subject to strict internal controls.

Data Collection

We collect only what is needed to run your account: your name, registered mobile number, email address, payment method identifiers…

Cookie Usage

Cookies on spincrush.asia are used for session management, fraud detection and measuring which pages load most often.

Account Security

Your account password is stored as a salted cryptographic hash — we cannot read it, and neither can any third…

Data Retention

Transaction records are retained for the period required by the financial regulations that apply to your jurisdiction.

Who We Share Data With

Data is shared only with payment processors (UPI, Paytm, PhonePe gateways), identity-verification partners required for KYC, and law-enforcement authorities when…

Requesting Changes

To access, correct or delete your data, email [email protected] from your registered address.

Frequently Asked Questions About Your Privacy

These questions cover what Indian account holders ask us most often about data rights, how payment data is handled and what happens when you close your account. If your question is not here, our privacy team is reachable via chat or email.

We collect your full name, email address, mobile number and the payment identifiers linked to your UPI, Paytm or PhonePe account. We also log session activity such as login times and pages visited to detect unusual access and keep your account secure.

We store only the reference identifiers returned by the payment gateway after a transaction completes. Your full UPI handle or Paytm credentials are never written to our servers — they pass directly through the encrypted gateway and are not retained by us.

Email [email protected] from your registered address with the subject line 'Data Access Request'. We will verify your identity, compile your data and send it to you within 30 days. There is no fee for a standard access request.

Yes. Submit a deletion request via email or live chat. We will close your account and remove profile data within 30 days. Transaction records required by financial regulations are retained for the legally mandated period before being purged.

We do not share your data with advertisers or data brokers. Data is shared only with KYC verification partners, payment processors and, where legally required, regulatory or law-enforcement authorities. Those transfers are governed by written agreements.

Minor updates like your mobile number or email can be changed in Account Settings. For KYC-level corrections — such as a name change — email [email protected] with supporting documentation and we will update the record within five business days.

Access to spincrush depends on local law and is available only where local law permits. If your region becomes restricted after you have an account, we will notify you and retain your data only for the period required by applicable law before deletion.

How spincrush Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security at spincrush

Data Collection

Cookie Usage

Account Security

Data Retention

Who We Share Data With

Requesting Changes

Frequently Asked Questions About Your Privacy

01 What personal data does spincrush collect when I open an account?

02 Is my UPI or Paytm payment data stored on spincrush servers?

03 How do I request a copy of the data spincrush holds about me?

04 Can I ask spincrush to delete my account and personal data?

05 Does spincrush share my data with third parties or advertisers?

06 How can I update my contact details or correct inaccurate data?

07 What happens to my data if I am in a region where access is restricted?

Related Pages